Norfolk County Council Wellbeing Newsletter – Help Available to Support Norfolk Residents with Living Costs

Norfolk County Council’s Cost of Living Support Scheme has a £7.7m package of support to help households struggling to pay for food, fuel, energy and water bills, and other  essentials. If you come across anyone who needs help with their everyday living costs, support is available on their website at Norfolk website or by contacting them on 0344 800 8020.

Here is some more information about the support available in Norfolk.

Support directly available for parish councils to help residents in need
Town and Parish councils and VCSE organisations can apply to the Norfolk Community Foundation for grants of up to £50 per household to help older people, disabled people and carers with the cost of household energy bills and other regular utility bills.
Norfolk Household Support Fund

Empowering communities for winter resilience
Town and Parish Councils can also apply for funding to develop capacity in any services that support vulnerable people in their community to stay safe, well and connected this winter.  Empowering Communities Fund

Cost of Living Vouchers
Families that are eligible for free school meals will automatically receive a monthly ‘cost of living’ voucher. The vouchers will be £15 per month, per child. There’s a larger payment of £30 for August, to coincide with the school holidays. The vouchers will be paid up to and including October 2022
The vouchers are provided by Edenred, which can be used in all supermarkets for essentials, including clothing. Find out if someone is eligible for free school meals  and help them apply.

Norfolk Assistance Scheme
Norfolk Assistance Scheme (NAS) helps people in financial hardship to pay for their living costs. The scheme can provide emergency financial help, supply essential household goods and furniture and give support, guidance and advice. People can apply themselves. They will need to complete an application with evidence of their financial situation to show they are eligible for support. For more information and to apply go to:

Emergency funding/housing related costs
Local district, borough or city council can offer a wide range of support:
Broadland Council and South Norfolk District Council help hub

Nourishing Norfolk
Community supermarkets and community fridges offer a long-term solution. They offer a wide range of affordable groceries and enable people to choose the food they would like to buy so they can put together well-balanced, nutritious meals. Norfolk County Council is supporting Norfolk Community Foundation’s Nourishing Norfolk movement to develop 15 food hubs in Norfolk. Find out more about how people can access foodbanks, community supermarkets and community fridges On Norfolk County Council’s website:  Help with food and drink

The Tricky Period and Toiletries to Go
All Norfolk Libraries have free bags of sanitary products and toiletries available to grab and go. They are freely available and there is no need to ask. More information about what is available is on Norfolk County Council’s website:
Tricky Period and Toiletries

Community Learning
Norfolk’s Adult Learning service is running:

  • Budgeting courses such as “beat the bills”.
  • Cooking courses in conjunction with Community Supermarkets.
  • Family learning activities in school holidays.
    Find out what’s available and book online.

Help with paying water bills
Norfolk County Council is working with Anglian Water to help older, vulnerable residents with their water debts. Anglian Water will be getting in touch with all those on the social tariff who are eligible for support. However, if you know someone of any age who is struggling to pay their water bills please they should contact Anglian Water directly.

Join us on our upcoming webinars:

Homes for Ukraine
Meet with Natasha Hayes Head of Communities for Norfolk County Council and Simon Shreeve from the People from Abroad Team at Norfolk County Council, to hear about the latest developments in providing support for refugees fleeing the conflict in Ukraine.  Book Here

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Gardening & Maintenance Services vacancy

Gardening & Maintenance Advert
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Vandalism on Playing Fields

The Parish Council would like to inform villagers that the police are aware of the recent vandalism at the playing fields. Both plain clothed and uniformed police officers will be regularly patrolling the area and will take action against offenders.

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Disabled Facilities Grants and Assistive Technology

Disabled Facilities Grants

You could get a grant from your council if you’re disabled and need to make changes to your home, for example to:

  • widen doors and install ramps
  • improve access to rooms and facilities – eg stairlifts or a downstairs bathroom
  • provide a heating system suitable for your needs
  • adapt heating or lighting controls to make them easier to use

Assistive Technology

Information and Advice Services from Age UK

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South Norfolk Council Help Hub

The Help Hub works with partners to get you the right help, whatever the situation.

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Wortwell Emergency Plan – Volunteers required

Emergency Plan flyer
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Wortwell Big Tree Planting Event

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Love Local, Spend Local campaign

With the Love Local, Spend Local campaign we are asking our residents to make a conscious decision to spend a little extra every month with local businesses.
The idea is that a small change by many people makes a big difference. For example, if each adult in Broadland and South Norfolk spent an extra £5 a month with local shops and businesses, this would add £1 million per month to our local economy.  This small change in behaviour can make a big difference in supporting local businesses and jobs, and ensuring our high streets, shops and villages continue to offer us all great products and shopping experiences. The data behind this is on this website page

The campaign includes:

·         Opportunities to win a £50 voucher with a favourite independent business through regular social media prize draws during 2022

·         Social media campaign offering inspiration on local businesses and local products

·         Shops will be able to hand out free branded bags

·         Branded posters for shops are due for circulation

There are four stages to the campaign:
Return to High Street safely Fund (RHSSF) CAMPAIGN STAGE finishing by 31 March

1. Feb, March – your favourite local high street shop (Shop Local)

Broadland District and South Norfolk Councils funded CAMPAIGN STAGE

2. April, May, June – your favourite local independent business, with a Jubilee section (Business Local)

3. July, Aug, Sept – your favourite independent place to eat out (Eat Local)

4. Oct, Nov, Dec – your best local places for Christmas gifts and eating out (Christmas Local)

If you would like any campaign material or posters to share with your local businesses, or put up in public information boards, we can send them to you.

Please let us know via  [email protected] how many of the two below you would like and the best address for posting.

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Choices course to assist unemployed residents get back into work

Please refer to this poster for a course starting at Wymondham Leisure Centre on 18th January to assist unemployed residents back into to work. This course is free t0 any South Norfolk resident.

We already have a team who worked with recently unemployed but this is aimed at those who need a bit more support and would benefit from face to face training. They may have been out of work for some time and lost confidence, or looking for a change and do not know where to start.

I have run these courses in the Broadland for four years with a 94% success rate and this is the first one for South Norfolk residents.

Hopefully if Wymondham is a success we will look to host at other venues across the district.

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Be Prepared for Flooding

Helpful information from the Norfolk Strategic Flood Alliance.

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